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Sanjay Gandhi Memorial Hospital
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Citizen charter
  SANJAY GANDHI MEMORIAL HOSPITAL, GOVT. OF NCT, DELHI

CITIZEN CHARTER

Services available

1.       OPD Services.

2.       300 bedded indoor and medical Emergency Services.

3.       Routine Surgeries in Sugery ENT, Orthopaedics, Eye & O & G

4.        Emergency Medical, Surgical and Obstetrical services- round the clock.

5.       Blood Bank

6.       Support Services.

7.       Routine USG services.

8.       X-Ray, ECG- round the clock.

9.       Laboratory services.

10.    Laparoscopic surgeries in General Surgery & Obst. and Gynae.

11.    Speech Therapy & Audiometry

12.    Physiotherapy/ Occupational Therapy.

13.    Video Surveillance (CCTV) System in Place

14.    Disaster ward

15.    Family Planning

Services not available

1.     Poly Trauma

2.     Cardiac Surgery

3.     Neuro Surgery

4.     Burns & Plastics Reconstructive Surgery

5.     CT, MRI

24 hr services

1.       Emergency- General, Gynecology, Pediatrics

2.       Blood bank

3.       ECG & X-Ray

4.       One Stop Center in room no. 419

5.       Ambulance from CATS which can be used for our Hospital purposes also.


Indoor Facilities:

1.       In facility is available for ICU, Nursery, Medicine, Surgery, Orthopedics, Pediatrics, Obstetrics/ Gynecology, ENT, Eye.

2.       12 Beds reserved  for Senior citizen  ( 6 for male and 6 for females)

·  Referral Services are available for EWS patients  to empanelled Pvt. Hospital for treatment

·  Delhi Arogya Nidhi Kosh (DAK) Services for all residents of Delhi & EWS.

·  Facility for Delhi Govt. Employee Health Scheme beneficiaries.

·  Medical Examination Board available on Monday & Wednesday in room no. 601

·  Disability board available on Tuesday and Friday in room no. 601

·  Janani Sishu Suraksha Karyakram- Free treatment, investigation and transportation on request for all pregnant women up to six week after delivery and for all new born babies less than one month.



OPD Services

·        Registration timing

Monday to Friday: 7:30 am to 12:00 Noon.

Saturday: 7:30 am to 11:00 am

·        OPD Timing :

Monday to Friday: 8:00am to 3:00 pm

Saturday: 8:00 am to 12:00 Noon


Special Clinics

Geriatric Clinic

Room no. 39

Monday - Saturday

Tobacco cessation Center

Room no. 48

Monday - Saturday

PFT

Room no. 43

Monday - Saturday

HIV Counseling through Voluntary Counseling and Testing Center (VCTC)

ICTC center

Monday - Saturday

One Stop center

419

24 hr

Opioid Substitution Therapy

OST center

Daily


Laboratory Services

Sample Collection:

Monday to Friday: 8:00 am to 12:00 pm

Saturday: - 8:00 am to 11:00 am

Surgical Facility: (Operation Days)

Emergency Surgery

Daily 24 hr Service

Surgery

Monday -Saturday

EYE

Monday -Saturday

Orthopedics

Monday -Saturday

ENT

Monday -Saturday

Gynecology

Monday –Saturday

Dental Procedure

Monday - Saturday


Visiting Hours for relatives of Admitted Patients

Morning: 10:00 am to 10:30 am

Evening: 5:00pm to 5:30pm

·      Without attendant pass, entry not allowed.

·      Feedback forms are available in all departments.

·      Free meals are provided to all admitted patients.



GRIVANCE REDRESSAL

        i.  Public Grievance & Complaints-

Dr. M Das, DMS (A) Ph. no. – 20873053

Link Officer

Dr. Brijesh Singh DMS (B) Ph. No.-20873066

      ii.          1031 Helpline -         Dr Vijay Mohan, 8447734401

     iii.          If no relief from above:         Dr. S.K. Arora , Medical Superintendent, Ph. No.20873051

ALL SERVICES ARE FREE OF COST












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Shri Arvind Kejriwal
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Last Updated : 05 Aug,2022